Delivery
Packages are generally shipped within 2 working days after receipt of payment (except during pre-order periods, the delivery time is approximately 10 to 15 working days or during promotional periods the delivery time is 7 working days). They are shipped via So Colissimo with a tracking number and delivered against signature. Packages can also be shipped via So Colissimo and delivered against signature at a Pickup relay point partner of the La Poste network or at a Post office to be chosen when validating your order. Regardless of the delivery method chosen, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary depending on the total weight of the package. We recommend that you group all your items into one order. We cannot group two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special care is taken with fragile items.
The dimensions of our packaging are appropriate and your items are properly protected.